Your Privacy Matters to Us

Privacy Policy

At Lissett Homes, we are committed to protecting your personal data and handling it responsibly, in accordance with the UK General Data Protection Regulation (GDPR) and other applicable privacy laws.

Who We Are

Lissett Homes (also known as Lissett Residentials) designs and manufactures luxury lodges and park homes in the UK. This policy outlines how we collect, use, and protect personal information across all our services — including when you visit our website, contact us directly, or visit our factory.

What Data We Collect

We may collect and process the following types of information:

• Your name, contact details (email, phone, address)

• Enquiry details or feedback

• Information about your site preferences or design requirements

• Website usage data, including IP address and browser type

How We Use Your Information

Your data may be used to:

• Respond to your enquiries

• Targeted marketing campaigns

• Provide updates or brochures upon request

• Arrange factory visits or design consultations

• Create personalised specifications for your home

• Comply with legal obligations (e.g. anti-fraud checks)

We will only collect and retain the minimum data necessary for the purposes above, and we will never sell your data to third parties.

Sharing Your Information

We may share your information with:

• Park operators or site owners you are dealing with

• Our internal departments (sales, design, production)

• Trusted service providers who assist with our website, email delivery, or marketing systems (e.g. our brochure distribution provider)

Any third-party partners are required to comply with GDPR and treat your data securely and confidentially.

Cookies and Analytics

Our website uses cookies to enhance user experience and collect anonymous usage statistics. You can adjust your browser settings to manage cookies at any time.

Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Correct any inaccurate information

• Withdraw your consent to processing at any time

• Request erasure of your data, subject to legal or contractual obligations

To exercise your rights or request more information, please contact us at:

equiries@lissetthomes.co.uk

Lissett Homes
Pocklington Industrial Estate
Pocklington
York
YO42 1NR

Data Retention

We retain your information only for as long as necessary to fulfil the purposes for which it was collected, including legal, warranty and customer service obligations.

Policy Updates

We may update this policy from time to time. Please check this page periodically for the latest version.

Disclaimer

While every effort has been made to ensure accuracy, details on our website and in our communications are subject to change. We cannot accept responsibility for unintentional errors or omissions (E&OE).